FFenutechIT

Realistic scenarios to understand the work.

Possible situations that show concretely how Fenutech could help a technical company organize requests, documents and quotes.

Scenario 01

Stainless components distributor

A 300-page PDF catalog becomes a searchable base for compatibility, materials, product families and quote requests.

RequestValve for saline environment
SourcesCatalog and datasheets
Needs reviewCertification to verify
ActionQuote request ready
How it would work
Request
Valve for saline environment

A buyer asks for a DN50 AISI 316 valve for brackish water, 80 °C, with flanged connection.

Today the answer requires a PDF catalog, separate datasheets and manual compatibility checks.
Sources
Catalog and datasheets

The system searches only the valve catalog, material table and compatible series datasheet.

Unapproved, old or test-only sources stay outside the answer.
Answer
Two candidate families

The answer suggests two product families and shows which details are source-backed.

The customer sees material, temperature range and connection; sales sees the sources to review.
Limit
Certification to verify

If the buyer asks for ATEX or food certification, the request moves to technical review.

Status: technical check needed before replying to the customer.
Action
Quote request ready

Sales receives candidate product, technical data, source used and fields still to confirm.

The follow-up starts from organized data: quantity, fluid, temperature and connection are already organized.

Scenario 02

CNC supplier with RFQs to complete

Emails, PDFs and STEP files become an internal brief: what to produce, what is missing, who must review it and which reply to send.

RequestTechnical drawing attached
ReadingData extracted
Needs reviewTo complete before quoting
ActionFocused follow-up
How it would work
Request
Technical drawing attached

The customer sends a PDF and STEP file: 120 parts, urgent delivery, but material and critical tolerances still need clarification.

Today sales forwards everything to engineering, then chases missing information by email.
Reading
Data extracted

The system collects quantity, attachments, urgency, required machining and notes already present in the message.

The summary stays internal and prepares technical review.
Needs review
To complete before quoting

Material, surface treatment and two tolerance values are missing, so the RFQ is placed in the to-complete queue.

The system prepares a short focused question for the customer.
Review
Sales queue

The owner sees priority, attachments, missing fields and follow-up draft in one view.

Price, feasibility and delivery date remain under team control.
Action
Focused follow-up

A clear request is sent: material, critical tolerances and confirmation of required date.

The team concentrates clarification in one ordered request.

Scenario 03

Packaging machinery manufacturer

Manuals, service procedures and spare-parts notes become an internal assistant that cites sources and flags uncovered questions.

QuestionError on installed machine
SourcesApproved manuals
Needs reviewProcedure to verify
TrailDocuments to clarify
How it would work
Question
Error on installed machine

A technician asks how to handle error E-42 on a packaging machine installed in 2019.

The information is split across the machine manual, service notes and spare-parts files.
Sources
Approved manuals

The system searches only validated manuals, the service procedure and the updated spare-parts table.

Each document has a version, date and update owner.
Answer
Procedure with references

The assistant lists checks to perform and cites the manual, page and technical note used.

The technician can open the source with a checkable reference.
Gap
Procedure to verify

If a machine variant needs an extra check, the system routes it to the right person.

Status: internal review needed, with references to available documents.
Trail
Documents to clarify

Questions to clarify become a concrete list of manuals, procedures or spare-parts notes to update.

The system also shows where company documentation is weak.

Scenario 04

Sales office with 40 RFQs per month

One queue shows requests, status, missing data, drafts to review and blocking reasons, with fewer jumps between email and separate sheets.

EntryRequests from forms and email
StatusOrdered queue
Needs reviewNot enough source or data
OutputExport and light report
How it would work
Entry
Requests from forms and email

Each week requests arrive from the website, direct email, PDF attachments and messages forwarded by sales.

The point is knowing which requests are complete, urgent and workable.
Status
Ordered queue

New, needs review, missing data, ready to quote, sent, needs review.

Each request has an owner, next action and last update date.
Check
Drafts to approve

AI-prepared summaries and replies go through human review before use.

The panel shows source, fields used and reason for the suggestion.
Needs review
Not enough source or data

When a source, attachment or commercial decision is missing, the request moves into review.

The reason is visible and the next step remains assigned.
Output
Export and light report

At the end of the week the team exports requests, categories, statuses and average time to a sheet or CRM.

Management sees where the process slows down: missing data, technical wait or commercial delays.

Start from a real process.

Describe the recurring process, documents, catalog, quote requests or internal tool you want to simplify.

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